Control Panel Not Working - Refrigerator (2024)

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Possible Solutions

Has the power recently gone out?

The power outage indicator lets you know if the power supply to the refrigerator has been cut off and the freezer temperature has risen to 18°F (-8°C) or higher. When power has been restored, “PO” repeatedly flashes on the display screen and the red Power Outage icon appears. When the indicator is on, all other control and dispenser functions are disabled until you confirm that you are aware of the power outage.

Is the refrigerator in showroomor demomode?

This mode (on some models) is used when the refrigerator is on display in a retail store or if you want to turn the cooling off and deactivateall other functions except interior lighting. In this mode the control panel will not respond to most commands.

If you unintentionally turn on Showroom mode, the word “Showroom” will light up on the display (on some models). The sequence for exiting showroom mode varies by model, so please refer to your Owner's Manual for full instructions.

CLICK HERE for additional information

Is the refrigerator in Sabbathmode?

Sabbath Mode (on some models) is designed for those whose religious observances require turning off the lights and dispensers. In Sabbath Mode, the temperature set points remain unchanged, but the interior and dispenser lights turn off, all sounds and alarms are disabled, the dispenser display screen backlight turns off, and the dispenser pads are disabled

The sequence for exiting Sabbath mode varies by model, so please refer to your Owner's Manual for full instructions.

Reset the refrigerator

If the control panel is still not responding, try resetting the refrigerator as instructed below. If the problem persists,schedule service.

Reset power to the product:

  • Power unit down by turning off the circuit breaker(s) or unplugging the product for 5 - 10minutes.
  • Power unit up by turning on the circuit breaker(s) or plugging the product back in.
  • Ensure the cooling function is turned on.
  • Test the control panel functionality.

Still need help? Contact usor schedule service.

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Control Panel Not Working - Refrigerator (2024)

FAQs

Control Panel Not Working - Refrigerator? ›

Try resetting the control panel by turning off power to the refrigerator briefly. Unplug the refrigerator or turn it off at the circuit breaker for 30 seconds to reset the control.

Why is my refrigerator control panel not working? ›

Control Panel Is Locked Out

Most refrigerator control panels located on the door have a "Child Lock" feature which prevents unwanted use of the controls. When activated, the control panel buttons will not work. On most models, pressing the "Child Lock" button for 3 to 4 seconds will lock and unlock this function.

What causes a refrigerator control board to fail? ›

The control board is the most sensitive component in the refrigerator. Therefore, it is easily damaged when a surge of electrical current creates excessive heat. Refrigerators with a damaged control board can often be repaired, as the board is relatively inexpensive and easy to replace on its own.

How do you reset a refrigerator panel? ›

Reset the refrigerator
  1. Power unit down by turning off the circuit breaker(s) or unplugging the product for 5 - 10 minutes.
  2. Power unit up by turning on the circuit breaker(s) or plugging the product back in.
  3. Ensure the cooling function is turned on.
  4. Test the control panel functionality.
Apr 25, 2024

How much does it cost to replace a control panel on refrigerator? ›

With an average repair cost of $440, a refrigerator's control board is generally the most expensive part to repair. However, every situation is different. Repairs for refrigerator control boards can go from as low as $80 to as high as $800.

How do I know if my fridge thermostat is broken? ›

Signs It Is Time to Replace Your Malfunctioning Fridge Thermostat
  1. The Fridge Is Too Warm. If the fridge doesn't feel cold, this is the most obvious sign that your thermostat has stopped working. ...
  2. The Fridge Is Unusually Cold. ...
  3. Fluctuating Temperatures. ...
  4. Compressor Won't Turn On Or Off. ...
  5. Frost build-up.

Why is the touch screen on my fridge not working? ›

Make sure the panel is not locked

The most common cause for a panel not responding is that the lock is engaged.

Will unplugging a fridge reset it? ›

Reset your refrigerator

Follow the instructions below depending on your model and what you would like to reset: Reset your refrigerator: First, unplug it (or turn off the power at the circuit breaker), and then wait about five minutes for the electrical charge to clear out of it. Then, power it back on again.

Is it cheaper to fix a refrigerator or buy a new one? ›

But even if your refrigerator isn't under warranty, the good news is that the average cost of refrigerator repairs is between $200 to $400, which is significantly less than the cost of a new fridge. So, check that warranty before you make any decisions.

What is the most expensive part to replace on a refrigerator? ›

Compressor Replacement

As you might expect, the compressor is one of the most important parts of the refrigerator so it is one of the most expensive. While you can purchase the part yourself, it's not recommended that you try to replace it on your own.

How many years should a refrigerator last? ›

The average lifespan of a refrigerator is about 13 years. However, this number can vary depending on the type of refrigerator and how it is maintained. Some types of refrigerators can last as long as 20 years, while others may need to be replaced after as little as five years.

Why is the control panel not responding on my LG refrigerator? ›

If the control panel on your LG refrigerator is unresponsive, this can be an indicator that the control lock is active, there is inadequate power, or there is a malfunction with the unit.

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